

Environment
Your Environmentally-Friendly Venue Provider
We’ve always recognised the importance of environmentally-friendly practices. It’s one of the reasons why we’ve been awarded a Silver Accreditation by Green Tourism for all our venues in the UK and are awaiting an accreditation for our US venues, too.
Goals and Achievements from 2022
Renewable Energy Supply
85% of our energy is renewable generated through our energy tariff and we aim to increase this to 100% by 2025.
Carbon Neutrality
We offset all the carbon emissions we cannot reduce through Carbon Neutral Britain making us 100% carbon neutral.
Low Energy Lighting
90% of our internal and external lighting is either LED or Low Energy and we aim to improve this to 100% by 2024.
Efficient Laser Projectors
A+ efficient Laser Projectors are installed across 70% of our venues and we plan to upgrade to 100% by 2024.
Recycle Cooking Oil
100% of the cooking oil used in our venues is collected and transformed into biofuel by our partner Olleco.
Zero to Landfill
Advanced measures within our venues means waste is recycled and re-purposed and does not end up in landfill.
Recycle Coffee Grounds
100% of our coffee grounds are recycled by our partners and are converted by Bio Bean into firelogs.
Reduced our Food Waste
Due to the pandemic, we have now adjusted out baseline year to 2022 and aim to reduce food waste by 5% in 2023.
Carbon Neutrality
We are proud to be a carbon neutral meeting and event provider.
Since 2021, we’ve partnered with Carbon Neutral Britain to calculate our carbon emissions each year and provide a detailed report based on the ISO 14064 and GHG Emissions Protocol for both the UK and US. We then offset the carbon emissions we cannot reduce with the Woodland Fund.
Since their inception, Carbon Neutral Britain has offset 500,000 tonnes of CO² emissions and planted over 3 million trees, helping to stop climate change and providing essential forest habitats for endangered wildlife.


Net Zero Target
We are always looking to reduce our carbon emissions and we have become the first hospitality sector company in the UK to join the SME Climate Hub, a ground-breaking one-stop-shop climate action platform for small and medium-sized enterprises to curb carbon emissions, build business resilience and take climate leadership. This organisation is helping us to find ways to reduce our carbon impact.
The Hub is an initiative of the We Mean Business Coalition, the Exponential Roadmap Initiative and the United Nations Race to Zero campaign in collaboration with Normative and the Net Zero team at Oxford University.
Sustainability Pledge
We’ve signed up to the London Mayor’s commitment to make London a sustainable events capital. Our target is to reduce food waste by 20% by 2025 and we’re working with a local charity to support the London Zero Waste target and share best practice in our industry.
One example of where we’re making a difference is at out coffee points throughout our portfolio of UK and US meeting and event venues. Single use stirrers are made from recycled wood and are compostable, coffee cups are made from plants by Vegware, while our coffee grounds are recycled by BioBean and converted into firelogs.


Sustainability Policy
We have a responsibility to reduce the environmental impact of our events which is why we set clear targets. Download our Sustainability Policy below which highlights:
- Our Commitment to Sustainable Event Management
- Our 2022 Statement
- Targets and Objectives for 2023
Sustainability Ambassadors
Our Sustainability Ambassadors group is run by Maria Griffiths, General Manager at County Hall. They meet every month to update our records and collate progress on our Green Action Plan. They also work to find new and innovative ways to reduce our impact across the business.
Planet Goals
There are five key areas that we focus on to reduce our impact on the environment; Energy, Waste, Carbon Emissions, Chemicals and Water. We have outlined below the key targets and policies we have in place for each of these areas.

Energy
1. We have an energy management plan in place and monitor our energy consumption on a monthly and yearly basis.
2. Where we are responsible for sourcing our energy we only use a renewable energy supplier.
3. Where we are not responsible for sourcing our energy we request a renewable energy supplier.
4. Whenever we open a new venue we aim to source energy from a renewable energy supplier.
5. 85% of our energy is from renewable sources generated through our energy tariff.
6. At least 50% of our internal and external lighting is either LED or Low Energy.
7. At least 50% of our appliances are B (or equivalent) rated.
8. Controls, thermostats and a robust schedule of PPM ensures our heating and cooling systems are as efficient as possible.
9. A+ efficient Laser Projectors are installed across 70% of our venues
10. We share our energy consumption targets and achievements.
Goals
• 100% of our energy, generated through our tariff, will be sourced from a renewable energy supplier by 2025
• 100% of our lighting will be LED or Low Energy by 2025
• 100% of our appliances will be B (or equivalent) rated by 2025
• 100% of our Projectors will be A+ Laser by 2024

Waste
1. We have a waste management plan and system in place and we measure our Food Waste and Hazardous Waste on an annual basis.
2. We provide advanced recycling measures and comply with zero waste to landfill for all existing venues and new venues.
3. We purchase items in bulk to minimise waste packaging.
4. We have identified where we can reduce our food waste and have set targets
5. All the cooking oil used in our veunes is collected and recycled into biofuel by Olleco.
6. All coffee grounds are recycled by our partners and are converted by BioBean into firelogs.
7. Where possible single use plastic & packaginghas been reduced throughout the business.
8. We provide fully sustainable Vegware Cups for coffee and tea across our venues.
9. Comprehensive training is provided to all employees on recycling, how to reduce single use items, reducing food waste and reducing organic waste
10. We share our waste reduction targets and achievements
Goals
- Food Waste was recorded by weight for each venue in 2022 and we aim to reduce this in 2023 by 5%, in 2024 by a further 10% and in 2025 by a further 5%. This will achieve our pledge to reduce food waste by 20% by 2025.
- Hazardous Waste to be handled in a 100% environmentally friendly way.

Carbon
1. We monitor our carbon emissions at each venue and calculate the Carbon impact per delegate.
2. We produce a Carbon (GHG) Emissions report with Carbon Neutral Britain on an annual basis and make this available for our team and customers.
3. We offset all the carbon emissions we cannot reduce via the Woodland Fund making us 100% carbon neutral.
4. 1.4% of our emissions were direct emissions in 2021 (Scope 1)
5. 92.6% of our emissions were indirect energy emissions in 2021 (Scope 2)
6. 6% of our emissions were indirect business activity in 2021 (Scope 3)
7. We work with our suppliers to reduce Carbon emissions on all deliveries.
8. 85% of our energy is from renewable sources generated through our energy tariff.
9. We have a travel policy in place to drive reductions in our business activity emissions.
10. We will share our carbon reduction targets and achievements.
Goals
Our 2022 emissions (still to be calculated) will be used as our baseline.
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Water & Chemicals
1. Working with Cleanology and Ecolab products, we use environmentally-friendly cleaning products.
2. At least 70% of our venues use soap and toiletries that are organic, and do not contain unsustainable palm oil or SLS.
3. We source ethically and environmentally friendly products to deal with weeds and pests.
4. We monitor our water consumption and check our pipework and appliances regularly to ensure the most efficient use of our water supply.
5. Comprehensive training is provided to all employees on water consumption and usage, COSHH, and reducing waste.
6. We have an approved system in place to deal with any oils and fats.
7. We provide filtered tap water in most of our venues rather than bottles.
8. Where possible we have installed equipment and appliances that use water as efficiently as possible.
9. We have initiatives in place to ensure people don’t flush items they shouldn’t.
10. We will share our water efficiency targets and achievements.
Goals
- 100% of the venues we control, use soap and toiletries that are organic and do not contain unsustainable palm oil or SLS by 2023.
- Roll out one water saving initiative across the business in 2023.
- Update our communications around water quality.