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We use cookies to distinguish you from other users of our website. This allows us to provide you with a good experience while you browse and also helps us to improve our website.

A cookie is a small text file that we store on your computer or on any other device that you use to access our website (e.g. a mobile phone or other mobile device), if you agree to this. No personal information is stored in the cookies.

Cookies are widely used in order to make websites work, and to work more efficiently, as well as to provide information to the owners of the website and to manage elements of their business.

Without certain cookies, some areas and functionalities of a website will not work (e.g. online booking).

You can manage your cookie preferences at any time using our Consent Management Tool:

Manage Cookie Preferences

We use the following first party cookies on our website:

 

Strictly Necessary Cookies

These cookies are essential for the operation of our website. They allow you to move around and use its features, such as checking online availability and booking.

Cookie

Purpose

Expiry

CookieControl

Remembers the preferences you set regarding use of cookies

3 months

SSESS*

Allows us to persist your state through the website

End of session

ci_session

Allows us to persist your state through the website

End of session

 

Analytics Cookies

Google Analytics

These cookies allow us to anonymously collect information about how visitors to our website use our website.

They recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We only use these cookies to improve how our website works.  We also anonymise IP addresses in our analytics so we cannot identify you.

The following first party cookies are related to this service:

Cookie

Purpose

Expiry

_ga

Used to distinguish users

2 years

_ga_<container-id>

Used to persist session state

2 years

_gid

Used to distinguish users

24 hours

_gat

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

1 minute

AMP_TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year

_gac_<property-id>

Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

90 days

_utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update

_utmt

Used to throttle request rate.

10 minutes

_utmb

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

30 mins from set/update

_utmc

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

End of browser session

_utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6 months from set/update

_utmv

Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update

By default, we tell Google not to store or use any cookies for Google Analytics until you accept them and we achieve this by using Google Consent Mode.

You can find out more information in the Google Privacy Policy and you can opt out of Google Analytics by visiting the Google Analytics Opt-out Page.

Google’s policy and cookie documents can be accessed below:

Google Optimise

We use Google Optimise to test variations of our web pages to see which work best.

The following first party cookies are related to this service:

Cookie

Purpose

Expiry

_gaexp

Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

90 days (typically)

_opt_awcid

Used for campaigns mapped to Google Ads Customer IDs.

24 hours

_opt_awmid

Used for campaigns mapped to Google Ads Campaign IDs.

24 hours

_opt_awgid

Used for campaigns mapped to Google Ads Ad Group IDs

24 hours

_opt_awkid

Used for campaigns mapped to Google Ads Criterion IDs

24 hours

_opt_utmc

Stores the last utm_campaign query parameter.

24 hours

_opt_expid

This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that's being redirected.

10 seconds

 

Marketing and Targeting Cookies

Google Ads

This website uses the Google Ads remarketing service to advertise on third party websites (including Google) to previous visitors to our site.

It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example not completing a performer profile.

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website.

Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. We have no control over third party cookies.

The following 1st party cookies are related to this service:

Cookie

Purpose

Expiry

_gcl_au

Stores ad click information for conversion tracking

90 days

_gcl_aw

Stores ad click information for conversion tracking

90 days

_gcl_dc

Stores ad click information for conversion tracking

90 days

_gcl_gb

Stores ad click information for conversion tracking

90 days

By default, we tell Google not to store or use any cookies for Google Ads until you accept them and we achieve this by using Google Consent Mode.

You can opt out of the Google Marketing Platform's use of cookies by visiting the Google Ad personalisation opt-out page.

LinkedIn Insight

We use LinkedIn Insight to help us to optimise our marketing campaigns, provide you with relevant advertisements and to learn more about our audience.

The following first party cookies are related to this service:

Cookie

Purpose

Expiry

li_fat_id

Member indirect identifier for Members for conversion tracking, retargeting, analytics

30 days

Further information on the use of cookies can be found at the links below:

Microsoft Advertising

We use the Microsoft Advertising platform to advertise on third party websites to previous visitors of our website.

The following first party cookies are related to this service:

Cookie

Purpose

Expiry

_uetsid

To store and track visits across websites.

1 day

_uetvid

To store and track visits across websites.

16 days

You can find out more about the cookies Microsoft Advertising uses below:

Facebook Pixel

We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website.

This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

The following first party cookies are related to this service:

Cookie

Purpose

Expiry

_fbp

To store and track visits across websites.

90 days

Twitter Pixel

We use Twitter Pixel to help us to optimise our marketing campaigns, provide you with relevant advertisements and to learn more about our audience.

To find out more about how Twitter uses cookies, please see the link below:

  • How we use cookies and similar technologies

 

Social Sharing Cookies

We use the AddThis social sharing platform on some of our pages so that visitors can easily share content with a range of networking and sharing platforms.

The following first party cookies are related to this service:

Cookie

Expiry

__atuvc

13 months

__atuvs

30 mins

AddThis sets two third party session cookies “loc” and “uvc” which are “Visitor location” and “Visitor count” respectively. When interacting with the tool, for example to share content with a social network, further cookies may be set.

Further details and opt-out information is provided in the policy links below:

 

Live Chat Cookies

We use Live Chat so that we can engage with you in real time when you browse our website. For the application to function, it must set a cookie.

The following first party cookies are related to this service:

Cookie

Purpose

Expiry

__zlcmid

Store visitor's machine-id for the Chat widget's authentication

1 year

Further information can be found at the link below.

 

Embedded Videos from YouTube

We embed videos from our YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click out of the embedded video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Find out more at YouTube's embedding videos information page.

 

Embedded Videos from Vimeo

We automatically request the “Do Not Track” functionality when embedding videos from Vimeo. Setting this parameter blocks the player from tracking any session data, including all cookies and analytics.

 

Further Information

If you would like to find out more about cookies please visit www.aboutcookies.org.uk, which explains how cookies work and how you can manage their use.

You can also visit the trade body representing these advertising companies. Visit youronlinechoices.com for more information on how to opt out of third party tracking cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

If you use different computers/mobile devices in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site and thus your experience of our website may be affected.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Find out how to manage cookies on popular browsers at the following links:

To find information relating to other browsers, visit the browser developer's website.

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