The picture says it all. After a year most of us want to forget, last Friday our sales team had a night they’ll always remember. They celebrated a well-deserved win at the C&IT Magazine awards hosted in the heart of Leicester Square, scooping the Best MICE Team Award for the second year running!
Well done guys, your hard work paid off. Here are just a few of the reasons why our Sales Team are called The Dream Team and won this highly prestigious accolade:
- Winning contracts. In August 2020, working in partnership with Her Majesty’s Courts and Tribunal Service (HMCTS), the Dream Team secured the first Nightingale Court at our Prospero House venue in London. Then, in February 2021, the team secured a second major HMCTS contract at our Maple House venue, quickly followed with the conversion of our Marble Arch venue into a vaccination centre. These contracts meant three of our venues remained open.
- Strengthening Client Relationships. Review meetings became an opportunity for The Dream Team to stay in touch with key clients. These catch-ups moved from being purely professional to more informal as fellowship grew and client relationships strengthened, helping to retain accounts. In fact, throughout 2020, 90% of our top 50 clients told their account managers how grateful they were that we were a constant for them. Perhaps that’s why we had business on the books from 800+ clients before restrictions were even removed.
- Pioneering hybrid solutions. By listening to clients, The Dream Team recognised a need to develop a hybrid meeting solution. This was achieved by establishing a partnership with a leading online platform provider, Glisser, and launching this with two hybrid masterclass sessions delivered to over 2,500 online attendees. Since the launch, over 100 hybrid events have confirmed.
To find out how our Dream Team can help you with your next meeting or event, get in touch today. Just like the judges at C&IT, we’re confident you’ll be very impressed.