Quickly on the heels of being listed as one ‘The Companies to Inspire Britain’ etc.venues have also secured top spot in the BDRC’s VenueVerdict awards for mid sized groups (the 3rd consecutive year they have achieved this). Alastair Stewart – MD of etc.venues commented
“All industry professional’s know that delivering service excellence day in day out is hard enough so winning this award for the third year running is something the whole etc.venues team can be rightfully proud of particularly because it is the industry’s clients that determine these awards. Over the past 12 months we have looked after over 500,000 delegates in our 14 venues and I’m especially pleased that as well as getting bigger we have maintained our quality at the highest level.”
James Bland , Client Services Director, BDRC commented:
“Over the seven years that we have been running this programme, we have seen a consistent increase in quality standards from the many participating venues. Their participation in independent external accreditation is evidently repaid by closer customer relationships resulting from the better service they are able to provide.”
etc.venues have been growing fast in recent years and have just announced another large new venue opening in the Spring at Liverpool Street. This growth coupled with great customer service highlighted in the BDRC Awards are two of the reasons for the venue group being included in the recently published list of 1000 Companies to Inspire Britain created by the London Stock Exchange.